Cancelation fees
All cancellations must be communicated via email. This policy ensures a clear and documented record of cancellation requests. Customers are required to submit cancellation notices through email, providing a written record for both the rental company and the customer. This practice helps maintain transparency and streamline the cancellation process, allowing for efficient communication and record-keeping.
All rentals necessitate a $200 deposit to secure the reservation. Customers enjoy free cancellation within the initial 24 hours of rental, albeit with a credit processing fee of 5% amounting to $10 for cancellations during this period. Subsequent to the first 24 hours, the $200 deposit transforms into a cancellation fee. No cancellations are permitted within the last 48 hours leading up to the pickup time; any cancellations during this period incur the full rental charge. A no-call, no-show scenario results in the imposition of the full rental fee as a no-call, no-show fee. These policies are in place to manage reservation confirmations, cancellations, and no-show situations effectively.
| Cancelation / No call. No show | Cancelation Fee |
|---|---|
| Cancel within 24 hours of booking | Free Cancelation But we charge you 5% of $200 which is $10 as credit card processing fee to refund the money back to your account. |
| After the free cancellation period to the last 48 hours before the scheduled pick-up | The $200 deposit will be treated as a cancellation fee. |
| Last Minute cancelation/No call, No Show (with in the last 48 hours of pick up) | Full Rental Amount as Cancelation Fee. Sorry we cannot afford last minute cancelation |
